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Tenant Information

Tenant Fees

A change in legislation from the 1st June 2019 means tenants will no longer be asked to pay for their referencing for a rental property. However, a holding deposit equivalent to one weeks rent will be required if you show an interest in a property and would like to be referenced for your suitability. This money will be taken off your first monthly payment should you pass the referencing process and wish to continue with the letting. If, however you fail, give false information or you change your mind and no longer wish to proceed with the property, the money will not be refunded.

We wish you happiness in your rental home.

Fees applying to all pre-existing tenancies entered before 1st June 2019

Tenants fees are payable once we have found a suitable property for you to rent.

A Set Up fee is charged to an individual moving into a property at the rate of £240.00 inc VAT, (£200.00 + VAT)

If it's a joint Tenancy then a charge of £360.00 inc VAT (£300.00 + VAT)

  • The fee is held as a holding deposit whilst the referencing is carried out on each individual and the property will not be marketed whilst the referencing takes place
  • The fee is not refundable if the referencing is returned unsatisfactory
  • The fee is not refundable should you decide to withdraw from the property
  • The fee will be refunded in full should the Agent or the Landlord decide not to go ahead with the Tenancy

The set-up fee covers the costs of:

  • Referencing
  • Arranging and meeting the Tenants at the property for viewings
  • The arrangement of Depositing your Deposit with The Deposit Protection Service
  • To carry out the final inspection of the property when you vacate
  • All applicants must be over the age of 18 to go onto a contract

The Landlord and Agent have the right to decide who moves into a property. And whether they will allow pets, smokers, DSS applicants and children.

The deposit is held with the Deposit Protection Service.

Website: www.depositprotection.com Tel: 08444 727 000

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We have used Morton New for the last 5 years for letting our property and dealt with Lorraine Truswell . We can not recommend highly enough . Continually provides such a professional, prompt and efficient service.

Mr Pitman

Lorraine is the epitome of a estate agent professional. From the first contact until moving in as a tenant, there was not a single item I could think of she hasn't thought of and/or made note of, and the pack of...

Mr Toth

I dealt with the Lettings Manager Lorraine Truswell who I found to be extremely professional, personable and helpful when I applied to be a tenant. All went very smoothly and I would definitely deal with this...

Mrs Francis

Lorraine Truswell in lettings has been fabulous to deal with: she is professional, quick, honest, trustworthy and very straight talking - a joy to work with. Its now been 2 years since I wrote the above review and I...

Mr Palmer

Recently moved into a property we found through Morton New. The service we received from Lorraine on the letting side was superb. Nothing was to much trouble and everything was done in a professional manner. Would...

Mr Cowan

Lorraine was brilliant, she found a suitable tenant, and sorted everything out for me. Letting through Morton New was straightforward and all things dealt with with true efficiently

Mrs White